Frequently Asked Questions

1. What is Exotic Snack Distro?

  • Exotic Snack Distro is an online wholesale business that specializes in offering a diverse range of exotic snacks from around the world. We cater to retailers and businesses looking to add unique and international snacks to their inventory.

2. How can I place an order?

  • To place an order, simply browse our website, select the products you wish to purchase, and follow the checkout process. If you have any difficulties, feel free to reach out to our customer service at [].

3. Can I return products if I’m not satisfied?

  • Yes, you can initiate a return within 14 days from the date of purchase. Please review our Return Policy for more details on the return process, conditions, and exclusions.

4. Are there any restrictions on returns?

  • Yes, returns are accepted only if the products are unopened and undamaged. Sale items are final and cannot be returned. Please refer to our Return Policy for complete information.

5. How do I track my order?

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

6. Do you ship internationally?

  • At the moment, we only ship within the United States. We are exploring international shipping options, so stay tuned for updates!

7. What payment methods do you accept?

  • We accept major credit cards, including Visa, MasterCard, American Express, and Discover. You can also use PayPal for your purchases.

8. Are the snacks on your website always available?

  • Our inventory may vary, but we strive to keep our product listings up-to-date. If a product is temporarily out of stock, you can check back later or contact our customer service for assistance.

9. Can I request specific snacks that are not listed on your website?

  • We are always open to suggestions! If you have specific snacks in mind, feel free to contact us at [], and we’ll do our best to accommodate your requests.

10. How can I contact customer support?

  • For any inquiries, concerns, or assistance, you can reach our customer service team at []. We aim to respond promptly to all emails.